---
title: FAQ
slug: piedpiper/faq
createdAt: 2026-02-10T13:26:51.901Z
---

## Embedded Analytics & Reporting Builder FAQ

### General Questions

**Q1: What is Embedded Analytics & Reporting Builder?**
A: Embedded Analytics & Reporting Builder is a white-label solution that allows software companies to integrate customizable dashboards and report builders into their product. This enables end-users to create their own charts and reports without the need for custom development work.

**Q2: How does Embedded Analytics benefit my software product?**
A: It offers enterprise-grade analytics features without the development cost, allowing users to generate insights directly within your application. This reduces your support burden as users can independently create and analyze reports.

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### Installation & Setup

**Q3: Can Embedded Analytics & Reporting Builder be deployed on-premise?**
A: Yes, there is an on-premise installation option available, specifically designed for enterprise customers who require custom configurations and additional data security measures.

**Q4: What are the system requirements for cloud-hosted deployment?**
A: The cloud-hosted deployment requires AWS or GCP infrastructure with multi-region support. It utilizes Kubernetes for automatic scaling and can be customized according to specific performance needs.

### Features & Usage

**Q5: How does the Visual Report Builder work?**
A: The Visual Report Builder features a drag-and-drop interface allowing users to create charts, tables, and visualizations. It supports filtering, grouping, and aggregation controls, providing real-time previews as users build their reports.

**Q6: What types of charts can be created using this product?**
A: The product supports common chart types such as bar, line, pie, scatter, heatmaps, funnels, and cohort analysis, allowing users to visualize their data in multiple formats.

**Q7: Can I customize the look of the embedded dashboards?**
A: Yes, the product offers white-label customization allowing you to fully brand the dashboards with colors, fonts, logos, and even custom domains. Additional CSS/theme customization options are available, and dashboards can be embedded via iframe, JavaScript SDK, or React components.

### Licensing & Support

**Q8: How is the pricing model structured?**
A: The pricing is tiered based on the number of end-users who can access reports, with additional charges for data volume processed. An enterprise tier is available for on-premise deployment and custom connectors.

**Q9: What kind of support is provided with the product?**
A: Support includes installation assistance, ongoing performance monitoring, and usage analytics. There is a community forum for sharing insights and discussing best practices, supplemented by email support for troubleshooting.

### Community & Feedback

**Q10: How can I provide feedback or feature requests?**
A: Feedback and feature requests can be submitted through our community forum or via contact forms on our support portal. We actively engage with our user base to incorporate valuable suggestions into product updates.